Question 1

Which style results in satisficing but not optimizing solutions?

Accepted Answer

A)   accommodation
B)   compromise
C)   collaboration
D)   competing
E)   respectF) B) and C)
G) B) and E)

Question 2

_____ is a normal part of life in organizations.

Accepted Answer

A)   Competition
B)   Conflict
C)   Compromise
D)   Collaboration
E)   CoordinationF) A) and B)
G) All of the above

Question 3

Teamwork is motivated by tying _____ to team performance.

Accepted Answer

A)   rewards
B)   outcomes
C)   evaluations
D)   promotions
E)   productionF) A) and D)
G) None of the above

Question 4

Persuading, as one of the roles that superior team leaders perform, refers to

Accepted Answer

A)   seeking information from managers, peers, and specialists, and investigating problems systematically.
B)   delegating authority, being flexible regarding team decisions, and coaching.
C)   exhibiting social and political awareness, caring for team members, and building trust.
D)   influencing team members, as well as obtaining external support for teams.
E)   micromanaging team members to ensure that they strictly follow the team norms.F) A) and C)
G) A) and B)

Question 5

Which of the following is a function of a task specialist?

Accepted Answer

A)   to reduce trust between team members
B)   to facilitate groupthink among team members
C)   to prevent team members from interacting with the external environment
D)   to micromanage team members
E)   to move the team toward accomplishment of objectivesF) B) and C)
G) C) and E)

Question 6

Identify one of the following as a feature of the new team environment.

Accepted Answer

A)   Managers alone determine and plan the work.
B)   Most information is "management property."
C)   Measured risk taking is encouraged and supported.
D)   Rewards are based solely on individual performance.
E)   Managers alone determine "best work methods."F) C) and D)
G) B) and E)

Question 7

_____ refer to higher-level organizational goals taking over specific individual or group goals.

Accepted Answer

A)   Operational goals
B)   Superordinate goals
C)   Tactical goals
D)   Elementary goals
E)   Functional goalsF) B) and D)
G) B) and E)

Question 8

In the context of teams, _____ have no managerial responsibilities.

Accepted Answer

A)   self-designing teams
B)   semiautonomous work groups
C)   traditional work groups
D)   autonomous work groups
E)   self-managed teamsF) D) and E)
G) A) and B)

Question 9

Discuss at least three reasons why groups fail.

Accepted Answer

Answer may vary. There are several poten...

Question 10

In _____, workers are trained to do all or most of the jobs in the unit, they have no immediate supervisor, and they make decisions previously made by first-line supervisors.

Accepted Answer

A)   traditional work teams
B)   quality circles
C)   interest groups
D)   self-managed teams
E)   focus groupsF) None of the above
G) All of the above

Question 11

______ are people who boost morale, give support, provide humor, or soothe hurt feelings within a group.

Accepted Answer

A)   Venture capitalists
B)   Category captains
C)   Solicitors
D)   Team maintenance specialists
E)   IntrapreneursF) A) and C)
G) B) and E)

Question 12

At the _____ leadership level, the team leader handles most if not all)  of the leadership duties, including assigning tasks, making and explaining decisions, training team members, and managing members one-on-one.

Accepted Answer

A)   team
B)   supervisory
C)   participative
D)   laissez-faire
E)   democraticF) A) and B)
G) A) and C)

Question 13

Compare and contrast the terms: accommodation, compromise, competing, and collaboration.

Accepted Answer

Accommodation means cooperating on behal...

Question 14

Self-managed teams report to a management representative who sometimes is called the

Accepted Answer

A)   coach.
B)   category captain.
C)   mediator.
D)   arbitrator.
E)   gatekeeper.F) C) and D)
G) B) and E)

Question 15

When cutting costs or dealing with other scarce resources, it may be necessary to

Accepted Answer

A)   accommodate.
B)   collaborate.
C)   compete.
D)   compromise.
E)   cooperate.F) A) and E)
G) A) and C)

Question 16

In the context of roles of a superior team leader, relating refers to

Accepted Answer

A)   seeking information from managers, peers, and specialists, and investigating problems systematically.
B)   exhibiting social and political awareness, caring for team members, and building trust.
C)   influencing team members, as well as obtaining external support for teams.
D)   delegating authority, being flexible regarding team decisions, and coaching.
E)   setting a benchmark for the team and dictating terms that will help achieve the benchmark.F) D) and E)
G) B) and C)

Question 17

For a cohesive group to make good decisions, it should establish a norm of constructive disagreement.

Accepted Answer

A) True 
 B)False

Question 18

_____ is a team strategy that entails making decisions with the team and then letting outsiders know of its intentions.

Accepted Answer

A)   Informing
B)   Parading
C)   Probing
D)   Liquidating
E)   DivestingF) A) and E)
G) D) and E)

Question 19

Among the different working relationships of teams, _____ are created when teams with problems call on centralized sources of expert knowledge.

Accepted Answer

A)   audit relationships
B)   work flow relationships
C)   advisory relationships
D)   stabilization relationships
E)   service relationshipsF) A) and E)
G) C) and E)

Question 20

_____ tend to be virtual teams.

Accepted Answer

A)   Project and development teams
B)   Parallel teams
C)   Management teams
D)   Transnational teams
E)   Project teamsF) A) and B)
G) B) and E)

Exam 12: Teamwork

_____ refer to higher-level organizational goals taking over specific individual or group goals.

Correct AnswerverifiedShow Answer

For a cohesive group to make good decisions, it should establish a norm of constructive disagreement.

Correct AnswerverifiedShow Answer

In the context of roles of a superior team leader, relating refers to

Correct AnswerverifiedShow Answer

In the context of teams, _____ have no managerial responsibilities.

Correct AnswerverifiedShow Answer

Teamwork is motivated by tying _____ to team performance.

Correct AnswerverifiedShow Answer

Discuss at least three reasons why groups fail.

Correct AnswerverifiedAnswer may vary. There are several poten...View AnswerShow Answer

_____ is a normal part of life in organizations.

Correct AnswerverifiedShow Answer

_____ is a team strategy that entails making decisions with the team and then letting outsiders know of its intentions.

Correct AnswerverifiedShow Answer

Self-managed teams report to a management representative who sometimes is called the

Correct AnswerverifiedShow Answer

_____ tend to be virtual teams.

Correct AnswerverifiedShow Answer

Among the different working relationships of teams, _____ are created when teams with problems call on centralized sources of expert knowledge.

Correct AnswerverifiedShow Answer

Which of the following is a function of a task specialist?

Correct AnswerverifiedShow Answer

Which style results in satisficing but not optimizing solutions?

Correct AnswerverifiedShow Answer

Compare and contrast the terms: accommodation, compromise, competing, and collaboration.

Correct AnswerverifiedAccommodation means cooperating on behal...View AnswerShow Answer

In _____, workers are trained to do all or most of the jobs in the unit, they have no immediate supervisor, and they make decisions previously made by first-line supervisors.

Correct AnswerverifiedShow Answer

At the _____ leadership level, the team leader handles most if not all) of the leadership duties, including assigning tasks, making and explaining decisions, training team members, and managing members one-on-one.

Correct AnswerverifiedShow Answer

Persuading, as one of the roles that superior team leaders perform, refers to

Correct AnswerverifiedShow Answer

Identify one of the following as a feature of the new team environment.

Correct AnswerverifiedShow Answer

When cutting costs or dealing with other scarce resources, it may be necessary to

Correct AnswerverifiedShow Answer

______ are people who boost morale, give support, provide humor, or soothe hurt feelings within a group.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Answer may vary. There are several poten...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Accommodation means cooperating on behal...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified