Question 1

Which of the following statements identifies a key difference between a job description and a job specification?

Accepted Answer

A)   A job description is concerned with the short-run objectives of a job,but a job specification is concerned with the job's long-run objectives.
B)   A job description is based on a human resource inventory,while a job specification is the result of a performance appraisal.
C)   A job description is a statement about the job,while a job specification is a statement about the person who does the job.
D)   A job description is a brief summary of what a job involves,while a job specification is a detailed and technically complete statement of what a job involves.E) C) and D)
F) A) and B)

Question 2

Which of the following statements about home-based work and telecommuting is most accurate?

Accepted Answer

A)   Although home-based work may become very popular in the future,only a small percentage of workers currently work at home on a regular basis.
B)   Telecommuting offers big advantages for many workers,but is likely to increase costs for employers significantly.
C)   Home-based work tends to increase the productivity of almost all workers,since people tend to be more productive when they are comfortable and can work flexible hours.
D)   Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks,but this freedom and flexibility can create problems for some workers.E) None of the above
F) A) and B)

Question 3

The marketing manager at Cool Rags,Inc. ,was very critical of the way one of the distribution analysts was handling negotiations with a manufacturer in Malaysia.On a number of occasions,she thought the discussions could have resulted in more of a win-win situation.In order to follow correct procedures,the manager made notes on these issues and decided to wait until the performance appraisal,eight months down the road,to discuss the situation with the analysts.If Cool Rags has a formal performance appraisal process in place,this is the best approach to this situation.

Accepted Answer

A) True 
 B)False

Question 4

One drawback of performance appraisals is that they cannot be completed for top management because there is no one above this level of management to carry out and evaluate the results.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following strategies is used by a human resource manager whose goal is to fill an open position from within the company?

Accepted Answer

A)   Advertise the opportunity for a promotion to current employees
B)   Seek the assistance of a public employment agencies
C)   Send the job opening to Monster.com
D)   Utilize the services of a private employment agencyE) All of the above
F) C) and D)

Question 6

As a new regional manager,Tim was informed that his first assignment was to travel to Hawaii and dismiss (fire) the sales rep that held that territory."What luck!" he thought.My first time in Hawaii and I have to make enemies instead of friends." Fortunately,he remembered that his HR management instructor in College offered advice on how to keep from making mistakes when terminating employees.As he went back through his notes,he dialed the number for the company HR manager,to get his advice on how to proceed.Which of the following statements is

Accepted Answer

A)   Do not provide the employee with the real reason he/she is being dismissed.They can use it against you at a later time.
B)   If you offer the employee severance pay,make certain that you receive a signed statement releasing your company from any claims.
C)   Check with HR to determine if the employee signed an agreement at the time of hire that retained management's ability to dismiss at will.
D)   Make certain that you avoid using any words such as "permanent" employment that would give the employee reason to make a claim against the firm.E) A) and C)
F) B) and D)

Question 7

An HR manager at a large company interviewed several candidates for a position opening at her firm.Based on her interviews,she assesses that one candidate looks particularly promising.She will recommend a second interview between this candidate and the manager who will supervise the new employee.

Accepted Answer

A) True 
 B)False

Question 8

Recently,businesses have experienced debate over ____________,the practice of discriminating against a dominant or majority group of persons.This situation occurs when businesses must adhere to employment laws that were designed to correct previous discrimination against minority groups.

Accepted Answer

A)   affirmative control
B)   affirmative action
C)   forward discrimination
D)   reverse discriminationE) B) and C)
F) A) and C)

Question 9

Most experienced workers have a clear idea of what is expected of them even if managers do not communicate their expectations explicitly.

Accepted Answer

A) True 
 B)False

Question 10

A __________ is a two-part process.One part explains what an employee would actually do at various jobs.

Accepted Answer

A)   job analysis
B)   performance appraisal
C)   job assessment
D)   job title reviewE) All of the above
F) A) and B)

Question 11

Human resource management is the process of deciding the number and types of people your business needs,and then,recruiting,selecting,developing,motivating,evaluating,compensating,and scheduling employees to achieve organizational goals.

Accepted Answer

A) True 
 B)False

Question 12

A job analysis consists of creating two documents called a job inventory and a performance appraisal.

Accepted Answer

A) True 
 B)False

Question 13

A job description identifies and describes the type of person who should perform the job,including important qualifications such as deduction,skills,and experience.

Accepted Answer

A) True 
 B)False

Question 14

Referring to the Making Ethical Decisions box titled,"Intern or Indentured Servant?" the passage reflects on:

Accepted Answer

A)   The strategy of hiring unpaid interns,but offering them benefits instead of a pay check.
B)   Whether it is unethical for companies to pay interns because it deters another person from having a continuing job.
C)   How it is a current dilemma that very few internships are set up to provide valuable job experience for the intern.
D)   How to evaluate an internship.Does it provide good work experience? Is it a dead-end job,or a future opportunity?E) A) and C)
F) A) and D)

Question 15

A(n) __________ is a financial incentive a firm offers to encourage employees to accept an early retirement offer.

Accepted Answer

A)   ESOP
B)   green fair-way
C)   golden handshake
D)   silver liningE) B) and C)
F) A) and C)

Question 16

Rob is the human resource manager for a medium-sized corporation.He understands the value of hiring from within to fill positions whenever possible.This means that Rob relies extensively on promotions,transfers,and recommendations from current employees to find qualified employees.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements about early retirement is most accurate?

Accepted Answer

A)   Traditional early retirement plans are no longer legal because they represent age discrimination.
B)   An advantage of early retirement as a method of downsizing is that early retirement provides opportunities for younger employees to be promoted.
C)   Federal law requires firms to offer early retirement benefits to any worker who voluntarily offers to retire before the age of 60.
D)   Workers who receive an offer for early retirement are likely to gain by refusing the firm's first offer and holding out for a better deal.E) A) and C)
F) A) and D)

Question 18

Andrew took a job with a company that strives to market several new consumer products each year.Prior to this position,he worked in a research lab at a university where he studied nanotechnology.He accepted the new position because the salary was significantly above what he previously made.Within a month's time at the new job,his manager began to have reservations about bringing him on board.Andrew seemed to prefer to work independently of others,and when he did interact with his new colleagues,he passed along subtle reminders of his extensive and superior academic credentials.From a recruitment standpoint,this situation serves as an indication of:

Accepted Answer

A)   the benefits of shaking things up a little at work.
B)   the challenges of trying to convince long-term employees that they need to retrain and continue their education.
C)   the benefit of external recruitment over internal recruitment,even though in the short-run,it may be the more costly approach for the company.
D)   the importance of finding talent that also fits well with the corporate culture.E) A) and B)
F) B) and C)

Question 19

Steve is gathering information about the names,ages,education,specialized skills,and capabilities of all of his firm's employees.The information Steve is acquiring suggests he is working on a:

Accepted Answer

A)   performance evaluation.
B)   human resource inventory.
C)   job description.
D)   Gantt chart.E) C) and D)
F) A) and C)

Question 20

According to information in Chapter 11,which of the following is not one of the three steps HR managers use as part of training and development?

Accepted Answer

A)   Assessing the types of training needed by your firm.
B)   Designing the training activities,including selecting the type(s) of training activities that will be pursued.
C)   Predicting the success of each new employee/trainee prior to training.
D)   Evaluating the effectiveness of the training after it is accomplisheD.E) All of the above
F) A) and D)

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A __________ is a two-part process.One part explains what an employee would actually do at various jobs.

Correct Answer
verified

A job description identifies and describes the type of person who should perform the job,including important qualifications such as deduction,skills,and experience.

Correct Answer
verified

One drawback of performance appraisals is that they cannot be completed for top management because there is no one above this level of management to carry out and evaluate the results.

Correct Answer
verified

Which of the following statements about early retirement is most accurate?

Correct Answer
verified

Correct Answer
verified

Which of the following strategies is used by a human resource manager whose goal is to fill an open position from within the company?

Correct Answer
verified

A(n) __________ is a financial incentive a firm offers to encourage employees to accept an early retirement offer.

Correct Answer
verified

Which of the following statements about home-based work and telecommuting is most accurate?

Correct Answer
verified

Rob is the human resource manager for a medium-sized corporation.He understands the value of hiring from within to fill positions whenever possible.This means that Rob relies extensively on promotions,transfers,and recommendations from current employees to find qualified employees.

Correct Answer
verified

Steve is gathering information about the names,ages,education,specialized skills,and capabilities of all of his firm's employees.The information Steve is acquiring suggests he is working on a:

Correct Answer
verified

According to information in Chapter 11,which of the following is not one of the three steps HR managers use as part of training and development?

Correct Answer
verified

Correct Answer
verified

Most experienced workers have a clear idea of what is expected of them even if managers do not communicate their expectations explicitly.

Correct Answer
verified

Correct Answer
verified

An HR manager at a large company interviewed several candidates for a position opening at her firm.Based on her interviews,she assesses that one candidate looks particularly promising.She will recommend a second interview between this candidate and the manager who will supervise the new employee.

Correct Answer
verified

A job analysis consists of creating two documents called a job inventory and a performance appraisal.

Correct Answer
verified

Referring to the Making Ethical Decisions box titled,"Intern or Indentured Servant?" the passage reflects on:

Correct Answer
verified

Recently,businesses have experienced debate over ____________,the practice of discriminating against a dominant or majority group of persons.This situation occurs when businesses must adhere to employment laws that were designed to correct previous discrimination against minority groups.

Correct Answer
verified

Human resource management is the process of deciding the number and types of people your business needs,and then,recruiting,selecting,developing,motivating,evaluating,compensating,and scheduling employees to achieve organizational goals.

Correct Answer
verified

Which of the following statements identifies a key difference between a job description and a job specification?

Correct Answer
verified

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A __________ is a two-part process.One part explains what an employee would actually do at various jobs.

Correct AnswerverifiedShow Answer

A job description identifies and describes the type of person who should perform the job,including important qualifications such as deduction,skills,and experience.

Correct AnswerverifiedShow Answer

One drawback of performance appraisals is that they cannot be completed for top management because there is no one above this level of management to carry out and evaluate the results.

Correct AnswerverifiedShow Answer

Which of the following statements about early retirement is most accurate?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following strategies is used by a human resource manager whose goal is to fill an open position from within the company?

Correct AnswerverifiedShow Answer

A(n) __________ is a financial incentive a firm offers to encourage employees to accept an early retirement offer.

Correct AnswerverifiedShow Answer

Which of the following statements about home-based work and telecommuting is most accurate?

Correct AnswerverifiedShow Answer

Rob is the human resource manager for a medium-sized corporation.He understands the value of hiring from within to fill positions whenever possible.This means that Rob relies extensively on promotions,transfers,and recommendations from current employees to find qualified employees.

Correct AnswerverifiedShow Answer

Steve is gathering information about the names,ages,education,specialized skills,and capabilities of all of his firm's employees.The information Steve is acquiring suggests he is working on a:

Correct AnswerverifiedShow Answer

According to information in Chapter 11,which of the following is not one of the three steps HR managers use as part of training and development?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Most experienced workers have a clear idea of what is expected of them even if managers do not communicate their expectations explicitly.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

An HR manager at a large company interviewed several candidates for a position opening at her firm.Based on her interviews,she assesses that one candidate looks particularly promising.She will recommend a second interview between this candidate and the manager who will supervise the new employee.

Correct AnswerverifiedShow Answer

A job analysis consists of creating two documents called a job inventory and a performance appraisal.

Correct AnswerverifiedShow Answer

Referring to the Making Ethical Decisions box titled,"Intern or Indentured Servant?" the passage reflects on:

Correct AnswerverifiedShow Answer

Recently,businesses have experienced debate over ____________,the practice of discriminating against a dominant or majority group of persons.This situation occurs when businesses must adhere to employment laws that were designed to correct previous discrimination against minority groups.

Correct AnswerverifiedShow Answer

Human resource management is the process of deciding the number and types of people your business needs,and then,recruiting,selecting,developing,motivating,evaluating,compensating,and scheduling employees to achieve organizational goals.

Correct AnswerverifiedShow Answer

Which of the following statements identifies a key difference between a job description and a job specification?

Correct AnswerverifiedShow Answer

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