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Exam 4: Demanding Ethical and Socially Responsible Behavior

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Question 61

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Many Americans define ethical behavior according to the situation in which they find themselves.This suggests that there may be situations where ________ to cheat,steal,or lie.

A) it is absolutely wrong
B) it might be OK
C) business people are expected
D) capitalism forces people

E) All of the above
F) None of the above

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Question 62

True/False

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A few years ago,several U.S.clothing manufacturers were sued in Los Angeles courts by watchdog groups who learned of poor working conditions in manufacturing plants on a U.S.territory known as the Marianas Islands.Customers are concerned with human rights abuses and other problems with supplier relationships abroad. Companies who contract manufacturing abroad are subject to watchdog groups and others who expect them to be socially responsible when partnering with low cost labor manufacturers abroad.These organizations are watching;the companies are starting to make ethical decisions about working conditions in third world countries before the government interferes.

A) True
B) False

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Question 63

True/False

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Making accounting records more transparent may help restore trust in the free-market system and leaders in general. Given the ethical lapses that are so prevalent today,several things can be done to restore trust in the free-market system and leaders in general: (1)those who have broken the law need to be punished accordingly including religious people,government people,and businesspeople; (2)new laws making accounting records more transparent should be passed;and (3)making businesspeople and others more accountable may help.

An ethical manager's decisions are based only on the following questions: "Is it legal?" and "Is it profitable?" Ethics-based managers ask themselves the following questions when faced with a potentially ethical dilemma: "Is it legal?","Is it balanced?",and "How will it make me feel about myself?"

Getting even is one of the most powerful incentives for good people to do bad things.

A whistleblower is a person who:

An ethic of care is based on principles like justice,fairness,equality,or authority.

Ethical behavior requires more than following the law.

Insider trading occurs when employees of publicly traded companies use private company information to profit in the stock market.

Due to the complicated laws and ethical standards abroad,U.S.businesses are encouraged to adopt a,"don't ask,don't tell" policy. U.S.businesses are held to high ethical standards,whether they are dealing with customers in the U.S.or internationally.Large and small companies are scrutinized by "watch dog" groups.International bodies such as the Organization of American States,the European Union,and the Organization for Economic Cooperation and Development have adopted global ethical policies.

The job of an ethics officer is to serve as a counselor for employees and as an investigator for the company.

After a few years of being in business,employees who worked for a start-up software company noticed that the owner overlooked certain questionable actions of high billing associates,versus other employees who worked hard but only brought in an average number of new clients each month.With respect to what you learned in this chapter about the ethical behavior of many Americans,which of the following statements applies here?

Which of the following statements best describes a firm's commitment to its customers?

A U.S.government official has indicated that for a generous contribution to his reelection fund,he would ignore your firm's apparent violation of several anti-pollution laws.Which of the following "ethics check questions" would you consider first?

One responsibility of business is to satisfy customers by offering them goods and services with real value.

People need to make a living.Under this circumstance,one of the best social programs a firm can offer is:

Before it was publicly known that IBM was going to take over Lotus Development,an IBM secretary told her husband,who told two co-workers,who told friends,relatives,business associates,and even a pizza delivery man.A total of 25 people received the information and traded on this tip to make a profit.These people were:

Employees,just like children,can observe behavior and adopt standards of right and wrong. People learn their standards of values from observing what others do,but not particularly from hearing what they say.

Treating others unfairly can result in retaliation from the injured party.This will likely create a:

In a famous speech,former President John F.Kennedy proposed that businesses had four basic rights,and in his own words,he proclaimed that "each one of them leads us back to the right to keep the profits from one's business." Kennedy's four basic rights proposal was directed toward the rights of consumers.They are 1)the right to safety,2)the right to be informed,3)the right to choose,and 4)the right to be heard.