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When employees feel they fit with their organization's culture, the effects of fit on job performance are very strong.

A) True
B) False

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Whatever a company's underlying assumptions are, its hidden beliefs are those that are the most likely to dictate employee behavior and affect employee attitudes.

A) True
B) False

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The environment at National Studio, Inc., is very political and employees generally are always thinking "What's in it for me?" Such a culture can be described as which of the following?


A) Communal
B) Mercenary
C) Networked
D) Fragmented
E) Collective

F) All of the above
G) D) and E)

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During which stage of socialization do newcomers come to learn the content areas of socialization and internalize the norms and expected behaviors of the organization?


A) Encounter
B) Attrition
C) Anticipatory
D) Understanding and adaptation
E) Selection

F) B) and D)
G) A) and E)

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Scenario: Verve, Inc.Marie who has been the department manager at Verve, Inc., for five years starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress, share stories of success and failure, and seek general input, advice, and information.Jeremy is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important.Marie has created the workplace for her department in a totally open forum.There are no walls or cubicles, and everyone including Marie is in one open room.Marie has created a skull with a victory flag on its forehead as her department's corporate logo representing the "victory or die trying" motto for her group.The group has succeeded in achieving some exceptional results in the past two years.Jeremy has the responsibility for sharing which of the following every first Monday of the month?


A) Symbols
B) Stories
C) Espoused values
D) Ceremonies
E) Language

F) D) and E)
G) B) and C)

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Which of the following is not one of the most frequently addressed dimensions in most socialization efforts?


A) Policies
B) Goals and values
C) Politics
D) Language
E) History

F) B) and D)
G) A) and B)

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Organizations that have mercenary cultures are likely to be very political.

A) True
B) False

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Scenario: Four Friends Rosy, Lily, Molly, and Cathy are four friends working at four different organizations.In Molly's firm, employees are both distant and disconnected from one another, whereas in Lily's company, it is quite the opposite-employees are friendly and they all think alike.Rosy works for an organization where employees think alike but are not friendly to one another.Finally, Cathy is at a firm where employees are friendly but they think differently and do their own thing.Rosy's firm can be described as having a _____ culture.


A) communal
B) mercenary
C) networked
D) fragmented
E) collective

F) B) and D)
G) D) and E)

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Who amongst the following represent probably the biggest driver of culture?


A) Middle managers
B) Frontline employees
C) Top executives
D) First-line managers
E) Stockholders

F) C) and D)
G) None of the above

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Attraction and selection processes do not always align employees' personalities with organizational culture.

A) True
B) False

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MicroTrac allows its engineers to spend 20 percent of their working time pursuing projects that they are passionate about to encourage innovation at the organization.This describes which of the following specific cultures?


A) Creativity culture
B) Service culture
C) Safety culture
D) Diversity culture
E) Communal culture

F) B) and D)
G) C) and E)

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Creativity cultures affect the quality, not the quantity, of creative ideas within an organization.

A) True
B) False

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A positive service culture has been shown to reduce accidents and increase safety-based citizenship behaviors.

A) True
B) False

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Scenario: Four Friends Rosy, Molly, Lily, and Cathy are four friends working at four different organizations.In Molly's firm, employees are both distant and disconnected from one another, whereas in Lily's company, it is quite the opposite-employees are friendly and they all think alike.Rosy works for an organization where employees think alike but are not friendly to one another.Finally, Cathy is at a firm where employees are friendly but they think differently and do their own thing.Cathy's firm can be described as having which culture type?


A) Communal
B) Mercenary
C) Networked
D) Fragmented
E) Complex

F) A) and C)
G) A) and E)

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Which of the following is a tactic designed to discourage adaptation to the organization's culture?


A) Orient new employees along with a group of other new employees.
B) Provide hurdles that are required to be met prior to organizational membership.
C) Provide role models for newcomers.
D) Put newcomers through orientation apart from current organizational members.
E) Constantly affirm to newcomers that they are to be themselves and that they were chosen for the organization based on who they arE.Constantly affirming to newcomers that they are to be themselves and that they were chosen for the organization based on who they are discourages adaptation to the organization's culturE.

F) A) and C)
G) D) and E)

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The daily or weekly planned routines that occur in an organization are called:


A) rituals.
B) stories.
C) values.
D) representations.
E) symbols.

F) B) and E)
G) B) and D)

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Identify and describe the six major types of artifacts.

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The major types of artifacts are: symbol...

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Laura, currently employed at Regent International, is looking for a new job.In the process of doing so, she comes across the website of Global Vision and finds that the values and culture of the company match with her own personal values.She also learns about the various activities that take place in Global Vision on a yearly basis and its various achievements.It is clear from this example that Laura is in the _____ stage of the socialization process.


A) anticipatory
B) encounter
C) understanding
D) adaptation
E) attrition

F) A) and E)
G) C) and D)

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The anticipatory stage begins the day an employee starts work.

A) True
B) False

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_____ are the taken-for-granted beliefs and philosophies that are so ingrained that employees simply act on them rather than questioning the validity of their behavior in a given situation.


A) Espoused values
B) Stories
C) Basic underlying assumptions
D) Rituals
E) Observable artifacts

F) All of the above
G) A) and B)

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