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The money a consumer has left after paying taxes to use for necessities such as food, shelter, clothing, and transportation is referred to as __________.


A) net income
B) disposable income
C) discretionary income
D) household income
E) gross income

F) A) and D)
G) All of the above

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In business, the four basic forms of competition are


A) pure competition, limited competition, oligopoly, and monopoly.
B) dictatorship, monarchy, oligarchy, and democracy.
C) pure competition, cross-market competition, oligopoly, and pure monopoly.
D) technological competition, market competition, governmental competition, and environmental competition.
E) pure competition, monopolistic competition, oligopoly, and pure monopoly.

F) B) and C)
G) B) and E)

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Avon has donated millions toward breast cancer research. One hundred percent of net profits One from the sale of a bag designed by Marimekko exclusively for the Avon Breast Cancer Crusade were donated to the crusade. This is an example of


A) philanthropic marketing.
B) corporate altruism.
C) the marketing concept.
D) green marketing.
E) cause marketing.

F) A) and E)
G) None of the above

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Business culture affects ethical behavior in competition. Briefly discuss the two most common kinds of unethical competitive behavior. In answering, provide concrete examples for both.

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The two kinds of unethical behavior that...

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In the private purchase of a used car, __________ places the burden on the buyer to make sure the car is worth the price, so it is advisable to take the car first to a mechanic. Once the transaction is complete the buyer will not receive a warranty or return option from the seller.


A) modus operandi
B) caveat emptor
C) de facto marketing
D) Δ‡est la vie
E) anguis in herba

F) All of the above
G) C) and D)

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The total amount of money made in one year by a person, household, or family unit is referred to as __________ income.


A) government
B) discretionary
C) disposable
D) gross
E) livable

F) D) and E)
G) A) and B)

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Regulation refers to


A) the restrictions that state and federal laws place on business with regard to the conduct of its activities.
B) constraints placed on businesses for activities that are legal but unethical.
C) society's values and standards that are enforceable in the courts.
D) requirements concerning which customers a firm may serve or not serve.
E) the moral principles and values that govern the actions and decisions of an individual or group.

F) A) and D)
G) D) and E)

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The first major federal legislation passed to forbid actual monopolies or attempts to monopolize any part of trade or commerce in the United States was the


A) Lanham Act.
B) Federal Trade Commission Act.
C) Robinson-Patman Act.
D) Sherman Antitrust Act.
E) Clayton Act.

F) C) and E)
G) All of the above

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The term that pertains to the income, expenditures, and resources that affect the cost of running a business or household is referred to as(the) __________.


A) banking
B) economy
C) finances
D) budgeting
E) money management

F) A) and B)
G) A) and E)

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Explain the difference(s) between the Sherman Antitrust Act, the Clayton Act, and the Robinson-Patman Act, all of which were enacted to protect competition.

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The Sherman Antitrust Act (1890) was the...

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A personal moral philosophy that considers individual rights or duties as universal, regardless of the outcome, is referred to as __________.


A) social responsibility
B) moral idealism
C) utilitarianism
D) hedonism
E) religion

F) A) and C)
G) C) and D)

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Electronic commerce refers to


A) an information- and communication-based electronic exchange environment mostly occupied by sophisticated computer and telecommunications technologies and digitized offerings.
B) any activity that uses some form of electronic communication in the inventory, exchange, advertisement, distribution, and payment of goods and services.
C) two-way buyer-seller electronic communication in a computer-mediated environment in which the buyer controls the kind and amount of information received from the seller.
D) electronic storefronts that focus on converting an online browser into an online, catalog, or in-store buyer.
E) electronic storefronts that advertise and promote a company's products and services and provide information on how items can be used and where they can be purchased.

F) C) and E)
G) A) and E)

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In a recent survey, consumers were asked the following question: "Who should take the lead in addressing environmental issues?" Results suggest that consumers expect that __________ should.


A) the federal government
B) businesses
C) individuals
D) environmental groups
E) state governments

F) C) and D)
G) B) and D)

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Publishers were surprised by the dramatic success of the book Fifty Shades of Grey and believe that it will likely generate a fresh cycle of female-targeted romances packaged for the mainstream reader. This is an example of a(n) __________ force impacting the marketing environment.


A) economic
B) competitive
C) technological
D) social
E) regulatory

F) D) and E)
G) C) and E)

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Each year, the U.S. Army shoots an estimated 200 million rounds of lead bullets at target practice areas across the United States. Pentagon officials, in response to environmentalists' concerns over lead poisoning in the soil, have invested over $12 million to develop an environmentally safe tungsten bullet. This is an example of one of the outcomes of __________.


A) marketing ethics
B) consumerism
C) cause marketing
D) self-regulation
E) Naderism

F) A) and C)
G) B) and E)

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Corporate culture refers to


A) a formalized method for controlling the marketing environment.
B) the set of accepted standards and practices within a given industry.
C) the fundamental, passionate, and enduring principles of an organization that guide its conduct over time.
D) the set of values, ideas, and attitudes that is learned and shared among the members of an organization.
E) the formal statement of ethical principles and rules of conduct adopted by an organization.

F) A) and D)
G) B) and E)

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Two former sales representatives of Amgen, a biotech company, alleged the company strongly encouraged its salesforce to search confidential medical records in dermatologist's offices to find names of patients that would benefit Amgen's drug Enbrel, a psoriasis treatment. After reporting this practice to the president, one rep was fired and the other resigned after receiving a poor performance review. Both sued Amgen, claiming they did not go along with the scheme because they objected to it as being unethical. The two sales representatives are


A) scabs.
B) cronies.
C) whistle-blowers.
D) contrarians.
E) ombudsmen.

F) A) and E)
G) B) and E)

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The obligation organizations have to the preservation of ecological environment and to the general public is referred to as __________.


A) social responsibility
B) stakeholder responsibility
C) benefit marketing
D) societal responsibility
E) profit responsibility

F) A) and B)
G) A) and C)

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According to the textbook, __________ has developed virtual dressing rooms that use 3D technology.


A) Macy's
B) Neiman Marcus
C) Bloomingdale's
D) JC Penney
E) The Gap

F) C) and E)
G) A) and E)

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An information- and communication-based electronic exchange environment mostly occupied by sophisticated computer and telecommunications technologies and digitized offerings is referred to as __________.


A) Internet marketing
B) marketspace
C) electronic commerce
D) marketplace
E) e-exchange

F) A) and D)
G) A) and B)

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