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A marketing manager at an auto company computed its promotion-to-sales ratio,that of the major competitor,and the auto industry itself.She found that the company's ratio was


A) she was spending too little on promotional efforts.
B) she needed to explain these numbers to her boss, especially in relation to the industry.
C) the competitor shortly would be taking market share from the company.
D) she spent her promotional dollars effectively.
E) overall the industry was wasting money on ineffective sales promotions such as cash-back offers.

F) A) and D)
G) C) and E)

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A food warehouse store got a very good buy on a brand of frozen orange juice and,rather than maintain it as extra inventory,needs to sell it quickly to consumers.Which promotional element should be used?


A) advertising
B) personal selling
C) publicity
D) sales promotion
E) direct marketing

F) All of the above
G) A) and B)

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The concept of designing marketing communications programs that coordinate all promotional activities-advertising,personal selling,sales promotion,public relations,and direct marketing-to provide a consistent message across all audiences is referred to as


A) the media mix.
B) the marketing matrix.
C) the promotional blend.
D) marketing by objectives.
E) integrated marketing communications.

F) C) and E)
G) A) and B)

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The formula to calculate a promotion-to-sales ratio is: Total promotion expenditures divided by


A) Total marketing costs.
B) Marginal revenue.
C) Average revenue.
D) Net sales.
E) Total sales.

F) A) and C)
G) D) and E)

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The __________ is used in part to inform prospective buyers about the benefits of the product.


A) promotional mix
B) promotion channel
C) communication channel
D) marketing mix
E) media mix

F) A) and B)
G) A) and E)

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The best approach to budgeting is objective and task budgeting,whereby the company determines its promotion objectives,outlines the tasks to accomplish these objectives,and


A) asks the ad agency for an estimate.
B) asks the media to propose a program.
C) determines the promotion cost of performing these tasks.
D) determines what spending level top management will allow for the proposed program.
E) surveys customers to determine what spending levels they think are appropriate.

F) All of the above
G) B) and D)

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Which of the following is a strength of publicity?


A) Publicity can receive immediate feedback.
B) Publicity can provide the target audience with complex information.
C) Publicity can prepare messages quickly.
D) Publicity is an efficient means for reaching large numbers of people.
E) Publicity is often the most credible source in the consumer's mind.

F) A) and B)
G) C) and D)

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The promotion-to-sales ratio can be used by managers to make year-to-year comparisons of their programs,to compare the effectiveness of their programs with competitors' programs,or to make comparisons with


A) calculated break-even points.
B) estimated return on investments.
C) promotion-to-expense ratios.
D) industry averages.
E) advertising-to-sales promotion ratios.

F) B) and C)
G) A) and B)

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Which of the following types of promotion uses customized interaction?


A) advertising
B) direct marketing
C) public relations
D) sales promotion
E) publicity

F) A) and B)
G) A) and C)

Correct Answer

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