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Trait appraisals are of questionable validity because an evaluator's personal biases can affect ratings.

A) True
B) False

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A transfer can be used to retain an employee's interest and motivation by presenting a new challenge.

A) True
B) False

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The comparative interview involves asking each applicant the same questions and comparing their responses to a standardized set of answers.

A) True
B) False

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The Wagner Act allows the President of the United States to prevent or end a strike that threatens national security.

A) True
B) False

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A ______ summarizes what the holder of the job does and how and why he or she does it.


A) job specification
B) realistic job preview
C) job description
D) job analysis
E) performance appraisal

F) B) and D)
G) D) and E)

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A job specification gives a candidate a picture of both positive and negative features of the job and the organization before he or she is hired.

A) True
B) False

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Explain the four major areas of human resource law and give an example of legislation pertaining to each.

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Human resource laws fall under four broa...

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What is the purpose of incentive plans? Describe the characteristics of a successful incentive pay plan.

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To induce employees to be more productiv...

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The forced ranking performance review system may have negative effects on morale, productivity, and loyalty.

A) True
B) False

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In considering the staffing an organization might need in the future, human resource managers should


A) focus efforts on replacing those who retire or resign.
B) assume that the organization will not change much.
C) assume that there will be radical changes in the supply of labor and the nature of the organization's jobs, so planning here must be deferred.
D) understand the organization's vision and strategy and hire to support them.
E) hire 10% more people than were needed last year to cover possible growth.

F) B) and C)
G) A) and E)

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A feedback technique in which an employee is appraised by her boss, peers, subordinates, and possibly clients is called a(n)


A) MBO appraisal.
B) reciprocal appraisal.
C) BARS appraisal.
D) 360-degree appraisal.
E) results appraisal.

F) A) and E)
G) A) and D)

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Placing information about job vacancies and qualifications in places where employees can see them such as on bulletin boards or the company's intranet is called


A) job analysis.
B) realistic job previewing.
C) position advertising.
D) recruiting.
E) job posting.

F) A) and B)
G) B) and E)

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A human resource inventory organizes information for assessing which of your current employees are promotable and what kind of training your organization might have to do.

A) True
B) False

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The ______ Act established the Equal Employment Opportunity Commission.


A) Equal Pay
B) Wagner
C) Social Security
D) Occupational Safety and Health
E) Civil Rights

F) A) and E)
G) A) and D)

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In the United States, benefits account for only about 10% of total employment compensation.

A) True
B) False

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Which of the following statements about sexual harassment is true?


A) A hostile work environment is characterized by a tangible economic harm.
B) The organization cannot be sued for sexual harassment as long as its managers did not know about the situation.
C) A person who feels he or she must acquiesce to a sexual proposition in order to keep his or her job is facing a quid pro quo.
D) Uninvited hugging or patting someone is not considered sexual harassment.
E) Sexual harassment is defined as occurring between members of the opposite sex.

F) C) and D)
G) B) and E)

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When it comes to performance appraisal feedback, the longer the appraisal document, the better.

A) True
B) False

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An arbitrator makes a decision that the parties have agreed will be binding on them.

A) True
B) False

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Human capital is the economic or productive potential of employee knowledge and actions.

A) True
B) False

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______ occurs when people are hired or promoted, or denied hiring or promotion, for reasons not relevant to the job.


A) Affirmative action
B) Discrimination
C) A hiring quota
D) Quid pro quo
E) A hostile work environment

F) B) and D)
G) B) and C)

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