Question 1

Common approaches to closing an MIS skills gap include social recruiting, off-site training, mentoring services, and competitive salaries.

Accepted Answer

A) True 
 B)False

Question 2

Best practices are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

Accepted Answer

A) True 
 B)False

Question 3

The chief security officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

Accepted Answer

A) True 
 B)False

Question 4

Eric Eberly holds an executive position at Parker Industries.He has designed and implemented a system to collect, maintain, and share information across the many departments of Parker Industries.He's also instilled an updating protocol requiring department heads to keep the system up-to-date.Based on this description, what position does Eric hold?

Accepted Answer

A)  Chief information officer (CIO) 
B)  Chief security officer (CSO) 
C)  Chief data officer (CDO) 
D)  Chief knowledge officer (CKO) E) None of the above
F) All of the above

Question 5

CSF's and KPI's are two core metrics used to evaluate results and measure the progress of a project for a business.Which of the below represents the acronyms for CSF and KPI?

Accepted Answer

A)  Continual success factors and key performance indicators.
B)  Critical success factors and key project ideas.
C)  Customer success findings and key project ideas.
D)  Critical success factors and key performance indicators.E) A) and B)
F) A) and C)

Question 6

Metrics are measurements that evaluate results to determine whether a project is meeting its goals.

Accepted Answer

A) True 
 B)False

Question 7

CSFs and KPIs are the two core metrics used within a business to track progress or success.What is the relationship between CSFs and KPIs?

Accepted Answer

A)  CSFs are business strategy elements where KPIs measure the progress of the CSFs.
B)  CSFs build the business environment where KPIs explain how to build the CSFs.
C)  KPIs are used first where CSFs are applied after.
D)  KPIs promote employees on their performance where CSFs demote employees based on their performance level.E) A) and D)
F) All of the above

Question 8

Describe how an organization should determine the efficiency and effectiveness of its website.

Accepted Answer

Organizations typically measure the amou...

Question 9

In many instances, an MIS job will remain unfilled for an extended period of time when an employer needs to hire someone who has a very specific set of skills.In recruiting lingo, such candidates are referred to as purple turtles.

Accepted Answer

A) True 
 B)False

Question 10

Who is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives?

Accepted Answer

A)  Chief knowledge officer (CKO) 
B)  Chief privacy officer (CPO) 
C)  Chief technology officer (CTO) 
D)  Chief information officer (CIO) E) B) and C)
F) C) and D)

Question 11

Which of the following tracks the number of customers an organization touches for the first time and persuades to purchase its products or services?

Accepted Answer

A)  Customer satisfaction
B)  Usability
C)  Conversion rates
D)  FinancialE) B) and C)
F) All of the above

Question 12

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors.Which of the following represents a key performance indicator?

Accepted Answer

A)  High-quality products.
B)  Reduction in product costs.
C)  Percentage of help desk calls answered in the first minute.
D)  Hiring of the best business professionals.E) B) and D)
F) All of the above

Question 13

As a manager for your company some of your responsibilities include measuring metrics and overseeing company strategies.You observe some critical success factors and see large increases in productivity.What would you suspect would be the primary reason for the large increases in productivity?

Accepted Answer

A)  Decreases in effectiveness
B)  Increases in effectiveness
C)  Increases in executive roles
D)  Decreases in efficiencyE) A) and C)
F) B) and D)

Question 14

Which of the below represents an internal KPI that indicates the earning power of a project?

Accepted Answer

A)  Market share
B)  Return on intelligent
C)  Sensitivity analysis
D)  Return on investmentE) None of the above
F) A) and C)

Question 15

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way, while effectiveness MIS metrics focus on _________.

Accepted Answer

A)  Understanding how successful a firm is at achieving its goals and objectives
B)  Analyzing if a firm is doing the right things
C)  Setting the right goals and ensuring they are accomplished
D)  All of theseE) B) and C)
F) A) and C)

Question 16

Which of the following includes the roles and responsibilities of the CDO?

Accepted Answer

A)  Determining the types of information the enterprise will capture, retain, analyze, and share.
B)  Ensuring the ethical and legal use of information within a company.
C)  Ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses.
D)  Ensuring that MIS strategically aligns with business goals and objectives.E) B) and D)
F) A) and B)

Question 17

The chief intellectual property officer (CIPO) is responsible for collecting, maintaining, and distributing the organization's knowledge.

Accepted Answer

A) True 
 B)False

Question 18

Jason Charney is the CIO of Zapp Industries.Which of the following does not describe his primary responsibilities?

Accepted Answer

A)  Manage and defend intellectual property, copyrights, and patents.
B)  Oversee all the uses of information technology.
C)  Ensure the strategic alignment of MIS with business goals and objectives.
D)  Have tremendous insight into the capabilities of MIS.E) B) and C)
F) C) and D)

Question 19

Who is responsible for ensuring the ethical and legal use of information within a company?

Accepted Answer

A)  Chief knowledge officer (CKO) 
B)  Chief privacy officer (CPO) 
C)  Chief technology officer (CTO) 
D)  Chief information officer (CIO) E) A) and D)
F) A) and C)

Question 20

Which of the following are the four common types of effectiveness MIS metrics?

Accepted Answer

A)  Unstructured decisions, customer satisfaction, conversion rates, financial.
B)  Usability, customer service, conversion rates, fiscal year revenue.
C)  Usability, customer satisfaction, conversion rates, financial.
D)  Usability, customer satisfaction, conversion rates, affordability.E) A) and B)
F) B) and C)

Exam 4: Measuring the Success of Strategic Initiatives

Jason Charney is the CIO of Zapp Industries.Which of the following does not describe his primary responsibilities?

Correct Answer
verified

Describe how an organization should determine the efficiency and effectiveness of its website.

Correct Answer
verified
Organizations typically measure the amou...
View Answer

Which of the following are the four common types of effectiveness MIS metrics?

Correct Answer
verified

CSFs and KPIs are the two core metrics used within a business to track progress or success.What is the relationship between CSFs and KPIs?

Correct Answer
verified

In many instances, an MIS job will remain unfilled for an extended period of time when an employer needs to hire someone who has a very specific set of skills.In recruiting lingo, such candidates are referred to as purple turtles.

Correct Answer
verified

Metrics are measurements that evaluate results to determine whether a project is meeting its goals.

Correct Answer
verified

As a manager for your company some of your responsibilities include measuring metrics and overseeing company strategies.You observe some critical success factors and see large increases in productivity.What would you suspect would be the primary reason for the large increases in productivity?

Correct Answer
verified

Best practices are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

Correct Answer
verified

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way, while effectiveness MIS metrics focus on _________.

Correct Answer
verified

CSF's and KPI's are two core metrics used to evaluate results and measure the progress of a project for a business.Which of the below represents the acronyms for CSF and KPI?

Correct Answer
verified

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors.Which of the following represents a key performance indicator?

Correct Answer
verified

Who is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives?

Correct Answer
verified

The chief security officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

Correct Answer
verified

The chief intellectual property officer (CIPO) is responsible for collecting, maintaining, and distributing the organization's knowledge.

Correct Answer
verified

Which of the following tracks the number of customers an organization touches for the first time and persuades to purchase its products or services?

Correct Answer
verified

Which of the below represents an internal KPI that indicates the earning power of a project?

Correct Answer
verified

Which of the following includes the roles and responsibilities of the CDO?

Correct Answer
verified

Who is responsible for ensuring the ethical and legal use of information within a company?

Correct Answer
verified

Common approaches to closing an MIS skills gap include social recruiting, off-site training, mentoring services, and competitive salaries.

Correct Answer
verified

Correct Answer
verified

Exam 4: Measuring the Success of Strategic Initiatives

Jason Charney is the CIO of Zapp Industries.Which of the following does not describe his primary responsibilities?

Correct AnswerverifiedShow Answer

Describe how an organization should determine the efficiency and effectiveness of its website.

Correct AnswerverifiedOrganizations typically measure the amou...View AnswerShow Answer

Which of the following are the four common types of effectiveness MIS metrics?

Correct AnswerverifiedShow Answer

CSFs and KPIs are the two core metrics used within a business to track progress or success.What is the relationship between CSFs and KPIs?

Correct AnswerverifiedShow Answer

In many instances, an MIS job will remain unfilled for an extended period of time when an employer needs to hire someone who has a very specific set of skills.In recruiting lingo, such candidates are referred to as purple turtles.

Correct AnswerverifiedShow Answer

Metrics are measurements that evaluate results to determine whether a project is meeting its goals.

Correct AnswerverifiedShow Answer

As a manager for your company some of your responsibilities include measuring metrics and overseeing company strategies.You observe some critical success factors and see large increases in productivity.What would you suspect would be the primary reason for the large increases in productivity?

Correct AnswerverifiedShow Answer

Best practices are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

Correct AnswerverifiedShow Answer

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way, while effectiveness MIS metrics focus on _________.

Correct AnswerverifiedShow Answer

CSF's and KPI's are two core metrics used to evaluate results and measure the progress of a project for a business.Which of the below represents the acronyms for CSF and KPI?

Correct AnswerverifiedShow Answer

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors.Which of the following represents a key performance indicator?

Correct AnswerverifiedShow Answer

Who is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives?

Correct AnswerverifiedShow Answer

The chief security officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

Correct AnswerverifiedShow Answer

The chief intellectual property officer (CIPO) is responsible for collecting, maintaining, and distributing the organization's knowledge.

Correct AnswerverifiedShow Answer

Which of the following tracks the number of customers an organization touches for the first time and persuades to purchase its products or services?

Correct AnswerverifiedShow Answer

Which of the below represents an internal KPI that indicates the earning power of a project?

Correct AnswerverifiedShow Answer

Which of the following includes the roles and responsibilities of the CDO?

Correct AnswerverifiedShow Answer

Who is responsible for ensuring the ethical and legal use of information within a company?

Correct AnswerverifiedShow Answer

Common approaches to closing an MIS skills gap include social recruiting, off-site training, mentoring services, and competitive salaries.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
Organizations typically measure the amou...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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