Question 1

Business processes should never drive MIS choices and should be based on business strategies and goals.

Accepted Answer

A) True 
 B)False

Question 2

What is the system that focuses on evaluating and improving the processes that include both person-to-person workflow and system-to-system communications?

Accepted Answer

A)   Business process management (BPM) systems
B)   Semi-structured systems
C)   Virtual reality
D)   All the answers are correctE) None of the above
F) A) and D)

Question 3

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the below is not an example of a TPS?

Accepted Answer

A)   Target's internal company payroll system
B)   Comfort Dental patient diagnosis system
C)   First Bank's overall accounting system
D)   Stewart Sport's order entry systemE) A) and C)
F) A) and B)

Question 4

Which of the below categories of artificial intelligence (AI) is used extensively in the finance industry to analyse situations where the logic or rules are unknown?

Accepted Answer

A)   Expert system
B)   Virtual reality
C)   Neural network
D)   Genetic algorithmE) A) and B)
F) All of the above

Question 5

What is the primary goal of using As-Is and To-Be process models?

Accepted Answer

A)   To determine employee specific errors
B)   To determine measurement metrics
C)   To determine the best way to solve a problem
D)   To determine what the problem is and then how to solve the problemE) None of the above
F) B) and C)

Question 6

Demonstrate the value of business process modeling,and compare As-Is and To-Be models.

Accepted Answer

The answer of Demonstrate the value of business process modeling,and...

Question 7

Which of the following is a type of effectiveness MIS metric?

Accepted Answer

A)   Transaction speed
B)   System availability
C)   Usability
D)   ThroughputE) C) and D)
F) A) and D)

Question 8

Which of the following explains why a company would implement a BPR strategy?

Accepted Answer

A)   To encourage competition
B)   To decrease customers
C)   To create value for the customer
D)   All the answers are correctE) A) and D)
F) B) and C) C

Question 9

Describe artificial intelligence,and identify its five main types.

Accepted Answer

The answer of Describe artificial intelligence,and identify its five main...

Question 10

Benchmarks are baseline values the system seeks to attain.

Accepted Answer

A) True 
 B)False  True

Question 11

What does BPR assume about the current process in the extreme?

Accepted Answer

A)   Current process is irrelevant
B)   Current process is broken
C)   Current process must be overhauled from scratch
D)   All the answers are correctE) A) and B)
F) A) and C)

Question 12

A shopping bot is one of the simplest examples of an intelligent agent.

Accepted Answer

A) True 
 B)False  True

Question 13

Differentiate among business process improvements,streamlining and re-engineering.

Accepted Answer

The answer of Differentiate among business process improvements,streamlining and re-engineering....

Question 14

What is consolidation?

Accepted Answer

A)   Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B)   The ability to look at information from different perspectives
C)   Enables users to get details,and details of details,of information
D)   Finds the inputs necessary to achieve a goal such as a desired level of outputE) All of the above
F) B) and C)

Question 15

CSFs and KPIs are the two core metrics used within a business to track progress or success.What is the relationship between CSFs and KPIs?

Accepted Answer

A)   CSFs are business strategy elements; whereas,KPIs measure the progress of the CSFs
B)   CSFs build the business environment; whereas,KPIs explain how to build the CSF's
C)   KPIs are used first; whereas,CSF's are applied after
D)   KPIs promote employees on their performance; whereas,CSF's demote employees based on their performance levelE) A) and D)
F) All of the above

Question 16

Effectiveness MIS metrics include throughput,transaction speed and system availability.

Accepted Answer

A) True 
 B)False

Question 17

One of the most important and challenging questions confronting managers today is how to lay the foundation for tomorrow's success,while competing to win in today's business environment.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is an example of an intelligent system?

Accepted Answer

A)   The Firefighter Robot that can extinguish flames at chemical plants
B)   Shell Oil's Smart Pump robot that pumps gas for the customer
C)   A robot that cleans and sweeps at a local airport
D)   All the answers are correctE) All of the above
F) B) and D)

Question 19

The primary goal of an As-Is process model is to simplify,eliminate and improve the To-Be processes.

Accepted Answer

A) True 
 B)False

Question 20

What is slice-and-dice capability?

Accepted Answer

A)   Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B)   The ability to look at information from different perspectives
C)   Enables users to get details,and details of details,of information
D)   Finds the inputs necessary to achieve a goal such as a desired level of outputE) A) and D)
F) A) and B)

Exam 4: Decisions-Processes

Business processes should never drive MIS choices and should be based on business strategies and goals.

Correct AnswerverifiedShow Answer

What is the system that focuses on evaluating and improving the processes that include both person-to-person workflow and system-to-system communications?

Correct AnswerverifiedShow Answer

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the below is not an example of a TPS?

Correct AnswerverifiedShow Answer

Which of the below categories of artificial intelligence (AI) is used extensively in the finance industry to analyse situations where the logic or rules are unknown?

Correct AnswerverifiedShow Answer

What is the primary goal of using As-Is and To-Be process models?

Correct AnswerverifiedShow Answer

Demonstrate the value of business process modeling,and compare As-Is and To-Be models.

Correct AnswerverifiedShow Answer

Which of the following is a type of effectiveness MIS metric?

Correct AnswerverifiedShow Answer

Which of the following explains why a company would implement a BPR strategy?

Correct AnswerverifiedC

Describe artificial intelligence,and identify its five main types.

Correct AnswerverifiedShow Answer

Benchmarks are baseline values the system seeks to attain.

Correct AnswerverifiedTrue

What does BPR assume about the current process in the extreme?

Correct AnswerverifiedShow Answer

A shopping bot is one of the simplest examples of an intelligent agent.

Correct AnswerverifiedTrue

Differentiate among business process improvements,streamlining and re-engineering.

Correct AnswerverifiedShow Answer

What is consolidation?

Correct AnswerverifiedShow Answer

CSFs and KPIs are the two core metrics used within a business to track progress or success.What is the relationship between CSFs and KPIs?

Correct AnswerverifiedShow Answer

Effectiveness MIS metrics include throughput,transaction speed and system availability.

Correct AnswerverifiedShow Answer

One of the most important and challenging questions confronting managers today is how to lay the foundation for tomorrow's success,while competing to win in today's business environment.

Correct AnswerverifiedShow Answer

Which of the following is an example of an intelligent system?

Correct AnswerverifiedShow Answer

The primary goal of an As-Is process model is to simplify,eliminate and improve the To-Be processes.

Correct AnswerverifiedShow Answer

What is slice-and-dice capability?

Correct AnswerverifiedShow Answer

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C

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True

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True

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