Question 1

Organizations impart certain types of knowledge to employees through formal training, whereas some forms of information cannot be communicated through such training. Identify and compare the two types of knowledge these represent.

Accepted Answer

• Explicit knowledge is relatively easil...

Question 2

Define social learning theory. Explain the four steps of the modeling process.

Accepted Answer

Social learning theory argues that peopl...

Question 3

_____ theory argues that people in organizations have the ability to learn through the observation of others.

Accepted Answer

A)   Social learning
B)   Learning life cycle
C)   Bounded rationality
D)   Social identity
E)   AttributionF) A) and E)
G) B) and D)

Question 4

Research has consistently shown that fixed reinforcement schedules lead to higher levels of performance than variable schedules.

Accepted Answer

A) True 
 B)False

Question 5

A student does his homework and assignments just to avoid being yelled at by the professor. Identify and explain the form of reinforcement used in this situation.

Accepted Answer

The given situation is an example of neg...

Question 6

Explicit knowledge is what employees can typically learn only through experience.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a characteristic of tacit knowledge?

Accepted Answer

A)   Transferability through written communication
B)   Existence as general information
C)   Ability to be learned through books
D)   Highly personal nature
E)   Existence as conscious and accessible informationF) C) and D)
G) A) and B)

Question 8

To be rational decision makers, we should evaluate each alternative as soon as we think of it.

Accepted Answer

A) True 
 B)False

Question 9

Social identity theory holds that people identify themselves by the groups to which they belong and perceive and judge others by their group memberships.

Accepted Answer

A) True 
 B)False

Question 10

Information that is relatively easily communicated and a large part of what companies teach during training sessions is known as _____ knowledge.

Accepted Answer

A)   inherent
B)   inferred
C)   implied
D)   tacit
E)   explicitF) None of the above
G) B) and C)

Question 11

The rational decision-making model offers a step-by-step approach to making decisions that maximize outcomes by examining all available alternatives.

Accepted Answer

A) True 
 B)False

Question 12

Because of their tacit knowledge, experts sometimes cannot put into words why they know that a problem exists, why a solution will work, or how they accomplished a task.

Accepted Answer

A) True 
 B)False

Question 13

The rational decision-making model assumes that people are very rarely perfectly rational.

Accepted Answer

A) True 
 B)False

Question 14

When an individual has a _____, building competence is deemed more important than demonstrating competence.

Accepted Answer

A)   productivity bias
B)   learning orientation
C)   projection bias
D)   performance orientation
E)   negative reinforcementF) A) and D)
G) A) and E)

Question 15

_____ schedules are designed to reinforce behaviors at random points in time.

Accepted Answer

A)   Fixed ratio
B)   Variable interval
C)   Continuous
D)   Variable ratio
E)   Fixed intervalF) A) and E)
G) A) and C)

Question 16

A slot machine is an example of a _____ reinforcement schedule.

Accepted Answer

A)   continuous
B)   fixed interval
C)   fixed ratio
D)   variable interval
E)   variable ratioF) None of the above
G) A) and C)

Question 17

_____ is the process of selecting, organizing, storing, and retrieving information about the environment.

Accepted Answer

A)   Perception
B)   Reinforcement
C)   Heuristic
D)   Stereotyping
E)   AttributionF) B) and E)
G) All of the above

Question 18

The first step in rational decision making is to:

Accepted Answer

A)   generate the list of available alternatives.
B)   identify the criteria that are important in making the decision.
C)   evaluate the alternatives that are available.
D)   choose a person who could evaluate the decision.
E)   choose the solution that maximizes value.F) A) and C)
G) A) and E)

Question 19

Discuss the steps an organization can take to foster learning. Provide an example of each.

Accepted Answer

Traditional training and knowledge trans...

Question 20

Research shows that the differences between experts and novices are almost always a function of:

Accepted Answer

A)   intelligence.
B)   consensus.
C)   heuristic.
D)   personality.
E)   learning.F) B) and E)
G) B) and D)

Exam 8: Learning and Decision Making

_____ is the process of selecting, organizing, storing, and retrieving information about the environment.

Correct AnswerverifiedShow Answer

Research shows that the differences between experts and novices are almost always a function of:

Correct AnswerverifiedShow Answer

When an individual has a _____, building competence is deemed more important than demonstrating competence.

Correct AnswerverifiedShow Answer

Research has consistently shown that fixed reinforcement schedules lead to higher levels of performance than variable schedules.

Correct AnswerverifiedShow Answer

Explicit knowledge is what employees can typically learn only through experience.

Correct AnswerverifiedShow Answer

Information that is relatively easily communicated and a large part of what companies teach during training sessions is known as _____ knowledge.

Correct AnswerverifiedShow Answer

Social identity theory holds that people identify themselves by the groups to which they belong and perceive and judge others by their group memberships.

Correct AnswerverifiedShow Answer

The first step in rational decision making is to:

Correct AnswerverifiedShow Answer

Define social learning theory. Explain the four steps of the modeling process.

Correct AnswerverifiedSocial learning theory argues that peopl...View AnswerShow Answer

Organizations impart certain types of knowledge to employees through formal training, whereas some forms of information cannot be communicated through such training. Identify and compare the two types of knowledge these represent.

Correct Answerverified• Explicit knowledge is relatively easil...View AnswerShow Answer

Because of their tacit knowledge, experts sometimes cannot put into words why they know that a problem exists, why a solution will work, or how they accomplished a task.

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of tacit knowledge?

Correct AnswerverifiedShow Answer

The rational decision-making model assumes that people are very rarely perfectly rational.

Correct AnswerverifiedShow Answer

To be rational decision makers, we should evaluate each alternative as soon as we think of it.

Correct AnswerverifiedShow Answer

_____ theory argues that people in organizations have the ability to learn through the observation of others.

Correct AnswerverifiedShow Answer

A slot machine is an example of a _____ reinforcement schedule.

Correct AnswerverifiedShow Answer

The rational decision-making model offers a step-by-step approach to making decisions that maximize outcomes by examining all available alternatives.

Correct AnswerverifiedShow Answer

A student does his homework and assignments just to avoid being yelled at by the professor. Identify and explain the form of reinforcement used in this situation.

Correct AnswerverifiedThe given situation is an example of neg...View AnswerShow Answer

_____ schedules are designed to reinforce behaviors at random points in time.

Correct AnswerverifiedShow Answer

Discuss the steps an organization can take to foster learning. Provide an example of each.

Correct AnswerverifiedTraditional training and knowledge trans...View AnswerShow Answer

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Social learning theory argues that peopl...
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• Explicit knowledge is relatively easil...
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Correct Answer
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Correct Answer
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Correct Answer
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The given situation is an example of neg...
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Traditional training and knowledge trans...
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