Question 1

Which of the following statements regarding multiple organizational changes is accurate?

Accepted Answer

A)   There is a complete answer to every organization problem that can be implemented on its own; multiple changes only muddy the waters.
B)   There is no successful single-shot method for organization change.
C)   Organization change is simple.
D)   Organization change requires finding a "silver bullet" solution.
E)   It is preferable to implement single, small changes; those have a chance of lasting.F) A) and D)
G) B) and D)

Question 2

Which of the following types of resistance to change is likely to result when employees do not see the change's advantage over current practices?

Accepted Answer

A)   Surprise.
B)   Timing.
C)   Inertia.
D)   Misunderstanding.
E)   Self-interest.F) C) and E)
G) C) and D)

Question 3

Even after MP3 players became an accepted technology, some people still resisted using them because they were comfortable with their old ways of listening to music. The reason for this type of resistance to change might be

Accepted Answer

A)   Surprise.
B)   Peer pressure.
C)   Differing assessments.
D)   Inertia.
E)   Timing.F) C) and D)
G) A) and C)

Question 4

Which step of motivating people to change begins with establishing a vision of where the company is heading?

Accepted Answer

A)   Freezing.
B)   Moving.
C)   Refreezing.
D)   Unfreezing.
E)   Leading.F) A) and D)
G) B) and D)

Question 5

One source of complacency is organizational structures that focus employees on narrow functional goals.

Accepted Answer

A) True 
 B)False

Question 6

In managing resistance to organizational changes, facilitation and support refer to

Accepted Answer

A)   Gaining employee participation and ideas about the change.
B)   Giving a resisting individual a role in the change process.
C)   Using force to make people comply with the change.
D)   Making the change as easy as possible for employees.
E)   Offering concrete incentives for cooperation.F) D) and E)
G) B) and E)

Question 7

A crucial responsibility for change leaders is to create a sense of normalcy.

Accepted Answer

A) True 
 B)False

Question 8

Organizational ambidexterity refers to being able to achieve multiple objectives at the same time.

Accepted Answer

A) True 
 B)False

Question 9

Introducing and sustaining multiple policies, practices, and procedures across multiple units and levels is called

Accepted Answer

A)   Total organization change.
B)   Proactive change.
C)   Reactive change.
D)   Sustainable change.
E)   Multifaceted change.F) A) and B)
G) B) and D)

Question 10

Total organization change involves introducing and sustaining multiple policies, practices, and procedures across multiple units and levels.

Accepted Answer

A) True 
 B)False

Question 11

Discuss the change-specific reasons for resistance to change. Describe an example of each. Which of these reasons do you feel would be most difficult for you to manage? Why?

Accepted Answer

Change-specific reasons for resistance t...

Exam 18: Creating and Leading Change

Which of the following types of resistance to change is likely to result when employees do not see the change's advantage over current practices?

Correct Answer
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Discuss the change-specific reasons for resistance to change. Describe an example of each. Which of these reasons do you feel would be most difficult for you to manage? Why?

Correct Answer
Answered by ExamLex AI
Change-specific reasons for resistance t...
View Answer

Organizational ambidexterity refers to being able to achieve multiple objectives at the same time.

Correct Answer
verified

Even after MP3 players became an accepted technology, some people still resisted using them because they were comfortable with their old ways of listening to music. The reason for this type of resistance to change might be

Correct Answer
verified

In managing resistance to organizational changes, facilitation and support refer to

Correct Answer
verified

A crucial responsibility for change leaders is to create a sense of normalcy.

Correct Answer
verified

One source of complacency is organizational structures that focus employees on narrow functional goals.

Correct Answer
verified

Total organization change involves introducing and sustaining multiple policies, practices, and procedures across multiple units and levels.

Correct Answer
verified

Which step of motivating people to change begins with establishing a vision of where the company is heading?

Correct Answer
verified

Introducing and sustaining multiple policies, practices, and procedures across multiple units and levels is called

Correct Answer
verified

Which of the following statements regarding multiple organizational changes is accurate?

Correct Answer
verified

Exam 18: Creating and Leading Change

Which of the following types of resistance to change is likely to result when employees do not see the change's advantage over current practices?

Correct AnswerverifiedShow Answer

Discuss the change-specific reasons for resistance to change. Describe an example of each. Which of these reasons do you feel would be most difficult for you to manage? Why?

Correct AnswerAnswered by ExamLex AIChange-specific reasons for resistance t...View AnswerShow Answer

Organizational ambidexterity refers to being able to achieve multiple objectives at the same time.

Correct AnswerverifiedShow Answer

Even after MP3 players became an accepted technology, some people still resisted using them because they were comfortable with their old ways of listening to music. The reason for this type of resistance to change might be

Correct AnswerverifiedShow Answer

In managing resistance to organizational changes, facilitation and support refer to

Correct AnswerverifiedShow Answer

A crucial responsibility for change leaders is to create a sense of normalcy.

Correct AnswerverifiedShow Answer

One source of complacency is organizational structures that focus employees on narrow functional goals.

Correct AnswerverifiedShow Answer

Total organization change involves introducing and sustaining multiple policies, practices, and procedures across multiple units and levels.

Correct AnswerverifiedShow Answer

Which step of motivating people to change begins with establishing a vision of where the company is heading?

Correct AnswerverifiedShow Answer

Introducing and sustaining multiple policies, practices, and procedures across multiple units and levels is called

Correct AnswerverifiedShow Answer

Which of the following statements regarding multiple organizational changes is accurate?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Change-specific reasons for resistance t...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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