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Exam 7: Management and Leadership

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Question 1

True/False

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The autocratic style of leadership can be very effective in emergency situations.

A) True
B) False

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Question 2

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The downsizing that has occurred in recent years has ________ middle managers in many organizations.

A) increased the number of
B) eliminated the jobs of some
C) strengthened the control of
D) increased the importance of

E) None of the above
F) A) and D)

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Question 3

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When managers identify a market trend that suggests a new opportunity and then devise a strategy to go after this new opportunity, they are involved in the function of

The first step to developing a knowledge management system is to develop the technology to keep information secure.

People who are good leaders also are almost always good managers.

The CIO, COO, and CFO are classified as top management positions.

The focus of knowledge management is to make sure top managers have all of the information they need to run the company.

Staffing is less important at Facebook, Google, and other high-tech firms because these firms sell technology.

One trend of the leading management function is to empower employees, giving them as much freedom as possible to become self-directed and self-motivated.

Game Guys, Inc., has established clear standards of performance for its next virtual reality mobile game that will require the player's ability to react quickly. After a substantial testing process, the results are compared to the previously established development standards. If necessary, the engineering team will fix the bugs before customers beta test the game. These activities are part of the ________ of management.

Kyra is a middle manager for her firm and just finished comparing the results of a promotional campaign with the company's outcome expectations. The next step in the control process is

Briana is an office manager and consistently has to tell her employees what to do, watch over their tasks, and reprimand those who don't listen to her orders. Briana is a modern manager.

General and divisional managers, plant managers, and deans and department heads at colleges are classified as

Genna Raiter, the president and CEO of Car Keepers Garage, has asked several of her managers and employees to help establish a statement to outline the fundamental purposes of their company. The result of this effort is likely to be a document known as a(n)

Managers who listen to their subordinates and allow them to participate in decision making are using the ________ style of leadership.

Managers focus on making efficient use of their organization's human resources, but leave decisions about the efficient use of other resources such as buildings, machinery, and supplies to engineers and accountants.

External customers are those individuals or units that receive services from other units within the same organization.

A basic difference between goals and objectives is that goals are

In traditional organizations, ________ involves giving explicit instructions to workers, telling them what to do to meet the goals and objectives of the organization.

A mission statement should provide a detailed explanation of how a company will achieve its objectives.