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Exam 16: Motivating Employees

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Question 31

Multiple Choice

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The degree to which an employee performs a total job with a recognisable beginning and ending.is known as:

A) autonomy
B) job enlargement
C) skill variety
D) task identity
E) feedback.

F) B) and E)
G) D) and E)

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Question 32

True/False

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Empowerment refers to power-sharing,as well as the delegation of power authority to subordinates in an organisation.

A) True
B) False

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Question 33

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Zoe tried to apply the job characteristics model to her workforce,but it only worked for some of her employees.Which of the following may be a reason why it did not work for everyone?

The key components of goal-setting theory include:

List the five dimensions that determine a job's motivational potential.

List the four methods by which employees can be motivated through empowerment.

With a continuous reinforcement schedule:

Lachlan has a desire to influence others,be responsible for them,and have authority over them.It can be described as his need for:

The value or attraction an individual has for a particular outcome is known as its level of _______________.

According to Maslow's hierarchy of needs theory,which need proceeds belongingness needs?

___________________ (two words)means that employees have to buy into the goals in order to be committed to them.

According to McClelland's acquired needs theory,the desire to form close personal relationships is referred to as the need for _____________________.

Content theories,process theories and reinforcement theories are three categories of motivation theories.

A simple model of motivation would demonstrate a relationship between 'needs','behaviours' and 'rewards' with a feedback loop to inform future 'needs'.

The frustration-regression principle in Alderfer's ERG theory refers to the idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need.

In David McClelland's acquired needs theory,what are the three acquired needs most commonly discussed,and which is/are not dependent on relationships with other people?

Mary,a teacher of primary school students,continually ignores her students when they put their hand up wanting to ask a question or make a statement.After some time,the students learn not to put their hand up at all.This is an example of negative reinforcement.

The arousal,direction and persistence of behaviour is called motivation.

The satisfaction a person receives in the process of performing a particular action is called the extrinsic rewards.

Define the terms 'goal specificity','goal difficulty' and 'goal acceptance'.