Question 1

Social media is the use of information technology to support the sharing of content among networks of users.

Accepted Answer

A) True 
 B)False

Question 2

SM sponsors do not require training on social media information systems (SMIS)user procedures to contribute to their organization's SM site.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements is true of social capital?

Accepted Answer

A)   When a user creates content for an organization, the strength of the relationship increases.
B)   Social capital does not depreciate.
C)   Using relationships in social networks to influence decision makers decreases the value of social capital.
D)   The strength of a relationship between two entities is determined by the number of relationships of each entity.E) A) and B)
F) A) and D)

Question 4

To an organization,the strength of a relationship is the likelihood that the entity in the relationship will do something that benefits the organization.

Accepted Answer

A) True 
 B)False

Question 5

What is social media?

Accepted Answer

Social media (SM)is the use of informati...

Question 6

Connection data differentiates social media information systems (SMIS)from Web site applications.

Accepted Answer

A) True 
 B)False

Question 7

If a reasoned,nondefensive response generates continued and unreasonable user-generated content from that same source,it is best for the organization to delete it.

Accepted Answer

A) True 
 B)False

Question 8

Explain the software component of social media information systems (SMIS)with respect to each of the three organizational roles.

Accepted Answer

Users employ browsers and native mobile ...

Question 9

Which of the following statements is a characteristic of user communities?

Accepted Answer

A)   Social Media (SM)  user communities are mostly based on geographic and familial ties.
B)   Most users of SM belong to several different user communities.
C)   In community-SM site relationships, the relationships in second-tier communities are disassociated from first-tier users.
D)   A viral hook is an inducement to constrain communications between user communities.E) All of the above
F) A) and B)

Question 10

________ is the use of information technology to support the sharing of content among networks of users.

Accepted Answer

A)   Electronic data interchange
B)   Data warehousing
C)   Cloud computing
D)   Social mediaE) A) and D)
F) B) and C)

Question 11

Since the benefits of Enterprise 2.0 result from emergence,there is no way to control for either effectiveness or efficiency.

Accepted Answer

A) True 
 B)False

Question 12

When confronted with contrary evidence,defenders of belief change their opinion.

Accepted Answer

A) True 
 B)False

Question 13

A ________ is a statement that delineates employees' rights and responsibilities.

Accepted Answer

A)   statement of purpose
B)   bill of labor
C)   social media policy
D)   corporate datasheetE) C) and D)
F) B) and D)

Question 14

With respect to the five components of social media information systems (SMIS) ,which of the following statements is true of user communities?

Accepted Answer

A)   They process SM sites using elastic, cloud-based servers.
B)   They develop and operate their own custom social networking application software to read and submit data.
C)   They need to be trained on both SMIS user procedures as well as on their organization's social networking policy.
D)   Their procedures are informal, evolving, and socially oriented.E) None of the above
F) C) and D)

Question 15

Social capital can be gained by limiting the number of friends.

Accepted Answer

A) True 
 B)False

Question 16

SM application providers develop and operate their own custom,proprietary,social networking application software.

Accepted Answer

A) True 
 B)False

Question 17

SM application providers store and retrieve SM data on behalf of sponsors and user communities.

Accepted Answer

A) True 
 B)False

Question 18

With respect to the five components of social media information systems (SMIS) ,which of the following statements is true of SM sponsors?

Accepted Answer

A)   They process SM sites using elastic, cloud-based servers.
B)   They develop and operate their own custom, proprietary, social networking application software.
C)   They need to be trained on both SMIS user procedures as well as on the organization's social networking policy.
D)   Their procedures are informal, evolving, and socially oriented.E) B) and D)
F) B) and C)

Question 19

Employees who contribute to and manage social networking sites will generate direct labor costs.

Accepted Answer

A) True 
 B)False

Question 20

Social capital is the investment in human knowledge and skills for future profit.

Accepted Answer

A) True 
 B)False

Exam 8: Social Media Information Systems

With respect to the five components of social media information systems (SMIS) ,which of the following statements is true of user communities?

Correct AnswerverifiedShow Answer

A ________ is a statement that delineates employees' rights and responsibilities.

Correct AnswerverifiedShow Answer

Social capital can be gained by limiting the number of friends.

Correct AnswerverifiedShow Answer

With respect to the five components of social media information systems (SMIS) ,which of the following statements is true of SM sponsors?

Correct AnswerverifiedShow Answer

Employees who contribute to and manage social networking sites will generate direct labor costs.

Correct AnswerverifiedShow Answer

________ is the use of information technology to support the sharing of content among networks of users.

Correct AnswerverifiedShow Answer

What is social media?

Correct AnswerverifiedSocial media (SM)is the use of informati...View AnswerShow Answer

SM application providers store and retrieve SM data on behalf of sponsors and user communities.

Correct AnswerverifiedShow Answer

Social media is the use of information technology to support the sharing of content among networks of users.

Correct AnswerverifiedShow Answer

Connection data differentiates social media information systems (SMIS)from Web site applications.

Correct AnswerverifiedShow Answer

SM sponsors do not require training on social media information systems (SMIS)user procedures to contribute to their organization's SM site.

Correct AnswerverifiedShow Answer

Which of the following statements is true of social capital?

Correct AnswerverifiedShow Answer

When confronted with contrary evidence,defenders of belief change their opinion.

Correct AnswerverifiedShow Answer

If a reasoned,nondefensive response generates continued and unreasonable user-generated content from that same source,it is best for the organization to delete it.

Correct AnswerverifiedShow Answer

Social capital is the investment in human knowledge and skills for future profit.

Correct AnswerverifiedShow Answer

Explain the software component of social media information systems (SMIS)with respect to each of the three organizational roles.

Correct AnswerverifiedUsers employ browsers and native mobile ...View AnswerShow Answer

Since the benefits of Enterprise 2.0 result from emergence,there is no way to control for either effectiveness or efficiency.

Correct AnswerverifiedShow Answer

Which of the following statements is a characteristic of user communities?

Correct AnswerverifiedShow Answer

To an organization,the strength of a relationship is the likelihood that the entity in the relationship will do something that benefits the organization.

Correct AnswerverifiedShow Answer

SM application providers develop and operate their own custom,proprietary,social networking application software.

Correct AnswerverifiedShow Answer

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Social media (SM)is the use of informati...
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Users employ browsers and native mobile ...
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