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Exam 22: Appendix: Using Technology to Manage Information

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Question 61

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Alex has never worried about computer viruses. However, a friend who works in IT recently told him about a new wave of viruses. Alex is wondering whether he should pay more attention to this threat, and if so, what he can do to protect his computer. Which of the following represents the best advice for him?

A) Trying to prevent viruses is likely to be more costly and troublesome than just dealing with the virus if your computer becomes infected. Moreover, the chance of actually getting a virus is very small, and even if you get one, most viruses do very little real damage. Thus the best course of action is to simply continue to ignore the problem.
B) Although viruses are potentially harmful, there is no effective way to prevent their spread. The best approach is to back up important files on a regular basis and reformat the hard drive any time a virus appears.
C) The Internet has automatic safeguards that prevent viruses from being transmitted when files are downloaded. Thus, the best way for Tucker to avoid harmful viruses is to use the Internet to send any files he wants to share rather than swapping easily infected diskettes.
D) There is no absolutely foolproof way to avoid viruses, but one reasonably effective safeguard is to install antivirus software and use it to scan files before downloading them, particularly from unknown sources. It is important to make sure that the software is updated on a regular basis to remain effective.

E) None of the above
F) A) and B)

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Question 62

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In today's technological environment, the typical chief information officer (CIO) spends the majority of his or her time overcoming glitches and making sure the organization's information system is up and running.

A) True
B) False

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Question 63

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When ransomware software infects a computer, scammers hold data hostage until you pay the hacker to get it back.

The fact that electronic data interchange technology is so expensive that only large firms can afford to use it puts small firms at a severe disadvantage when it comes to sharing information.

Cloud computing is a form of virtualization in which a company's data and applications are stored onsite and accessed via an external hard drive.

Information technology brings work to people instead of requiring people to go to work.

A(n) ________ is a semiprivate network that uses Internet technology to enable more than one company to access the same information or to allow people on different servers to collaborate.

One problem with telecommuting is that it can cause workers to feel like they are isolated and left out of the office loop.

Information technology has changed the staffing and customer relations of businesses.

Aubrey is a manager who wants to be well informed. Like many managers, however, she is often overwhelmed by information overload. Which of the following would probably be the most useful first step for her to take in order to deal with this problem?

Zoe has discovered that several of the sites she recently visited have downloaded small files to her computer's hard drive even though she did not request them. The files she discovered are known as crackers.

Employees of a business ________ when they work at home, using computers linked to their organization's office.

The software or hardware barrier that a business uses to prevent unauthorized users from gaining access to their intranet is known as a tripware.

Studies have shown that all types of workers are likely to become more productive when they are allowed to telecommute.

________ is a process that allows software-based networked computers to run multiple operating systems and programs, and share storage.

The advantages of electronic data interchange are no longer limited to large companies, because even small firms can exchange and process data such as orders, invoices, and payments using

Bennett just got started using a storage method called Dropbox. He stores most of his information with this service. Bennett is using cloud computing.

________ is the process of collecting, organizing, storing, and analyzing large sets of data to identify patterns to help make decisions.

Data mining looks for previously unknown relationships among vast amounts of data.

Mark, a sales rep with a large technology company, is celebrating today because he just closed a large deal, which means a sizeable commission. Even the finance department is thrilled because Mark used ________ to review the credit history of this customer to be sure the deal would be a profitable one for the company.