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To determine how much money to spend on advertising, marketers for a new brand of caffeinated energy drink decided that they wanted the advertising to create awareness of the new flavor in 80 percent of the energy drink market within one month of introduction. The marketers then determined how much it would cost to reach this goal. This is an example of which one of the following approaches to determining advertising budgets?


A) Objective-and-task
B) Percent of sales
C) Competition matching
D) Arbitrary allocation
E) Past-year comparison

F) A) and E)
G) All of the above

Correct Answer

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When individuals' behaviors are tracked from television sets to checkout counters using equipment provided by the marketer, this is known as


A) family behavior recording.
B) single-source data.
C) individual consumer jury.
D) advertisement exposure data.
E) detailed market research.

F) A) and E)
G) B) and D)

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The effectiveness of an advertising campaign can be measured only after the completion of the campaign, when results are tabulated.

A) True
B) False

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A marketer's advertising platform should consist of issues that are important to consumers.

A) True
B) False

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Advertisements that promote goods and services are called advocacy advertisements.

A) True
B) False

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If a company calls a meeting to announce a major news event, this is known as a


A) media call.
B) press conference.
C) news release.
D) press release.
E) public service announcement.

F) A) and E)
G) C) and E)

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Which of the following statements is true about public relations?


A) Publicity is not part of public relations.
B) The most common publicity-based tool is the press conference.
C) Marketers cannot control whether the media choose to publish their public relations material.
D) Publicity-based public relations do not have limitations.
E) Event sponsorship is not an effective public relations tool.

F) D) and E)
G) A) and E)

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____ provide businesses with copywriters, artists, production coordinators, media experts, researchers, and other highly skilled specialists.


A) Public relation firms
B) Media companies
C) Advertising agencies
D) Production companies
E) Promotion experts

F) B) and E)
G) C) and D)

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Which of the following lists forms of competitive advertising?


A) Pioneer, comparative, reminder
B) Reminder, repetitive, reinforcement
C) Comparative, reminder, reinforcement
D) Institutional, product, comparative
E) Product, pioneer, reminder

F) None of the above
G) C) and D)

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Kohl's, a department store featuring clothing and housewares, communicates in news story form about its organization and its efforts to support local children's hospitals. This information is transmitted through mass media at no charge and is therefore called


A) news reporting.
B) public relations.
C) mass communications.
D) free advertising.
E) publicity.

F) B) and D)
G) All of the above

Correct Answer

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Which of the following is not an advantage of using publicity-based public relations tools?


A) Control by media personnel of the content and timing of messages
B) Credibility
C) Strong news value
D) Follow-up word-of-mouth communications
E) A favorable perception of being endorsed by the media

F) B) and E)
G) A) and D)

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Most often, the opinions of a firm's personnel are used to develop the advertising platform.

A) True
B) False

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An advertising platform should consist of issues that are important to consumers. Selling features should be important to consumers and should be features that


A) competitive products lack.
B) can be seen easily in a photograph.
C) are familiar concepts to those in the target market.
D) competitive products have as well.
E) are reasonably inexpensive to develop.

F) D) and E)
G) A) and E)

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Publicity is a subset or part of public relations.

A) True
B) False

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Rachel is considering advertising her new restaurant on the radio to attract more customers. She knows that in order to attract listeners' attention on the radio it will be important for her to


A) use a high level of repetition.
B) buy a really long time slot to get all the information in.
C) be both informal and conversational in tone.
D) use a quick speaker to attract attention to the commercial.
E) say the restaurant's name and location three separate times.

F) C) and D)
G) C) and E)

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When a company promotes its position on a public issue, this is specifically referred to as ____ advertising.


A) institutional
B) product
C) advocacy
D) issue
E) competitive

F) A) and D)
G) A) and B)

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Public relations, unlike advertising, is not particularly useful for promoting an organization's image.

A) True
B) False

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The "Got milk?" print campaign is advertising that stimulates demand for a ____, known as ____ advertising.


A) product category; pioneer
B) roduct brand; competitive
C) product category; institutional
D) brand category; pioneer
E) product; comparative

F) A) and E)
G) A) and B)

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Advertising departments may use independent research organizations or freelance specialists for some of their projects.

A) True
B) False

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What steps should an organization take to be able to deal effectively with negative public relations?

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To protect its image, an organization ne...

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