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Jason Cohen is an executive for Conner Web Designs, where his primary role is to ensure the security of business systems and develop strategies to protect the company from online viruses and hackers. What is Jason's role within the company?


A) Chief executive officer (CEO)
B) Chief security officer (CSO)
C) Chief procurement officer (CPO)
D) Chief technology officer (CTO)

E) B) and C)
F) A) and D)

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Internal rate of return is the rate at which the net present value of an investment equals zero.

A) True
B) False

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What could a manager use to measure the success of an MIS project?


A) Effectiveness MIS metrics, efficiency MIS metrics
B) Effectiveness MIS metrics, expert MIS metrics
C) Expert MIS metrics, executive MIS metrics
D) All of these

E) A) and D)
F) None of the above

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Benchmarks are baseline values the system seeks to attain.

A) True
B) False

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Most CTOs do not possess a well-rounded knowledge of all aspects of MIS, like hardware, software, and telecommunications.

A) True
B) False

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The difference between existing MIS workplace knowledge and the knowledge required to fulfill the business goals and strategies is called an MIS skill set.

A) True
B) False

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What do most companies measure to determine the success of their websites?


A) Throughput
B) Speed
C) Traffic
D) Availability

E) None of the above
F) A) and B)

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Efficiency MIS metrics measure the impact MIS has on business processes and activities, including customer satisfaction and customer conversion rates.

A) True
B) False

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Which of the following includes the roles and responsibilities of the CKO?


A) Determining the types of information the enterprise will capture, retain, analyze, and share
B) Collecting, maintaining, and distributing company knowledge
C) Ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses
D) Ensuring that MIS strategically aligns with business goals and objectives

E) B) and C)
F) C) and D)

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Who is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of the management information systems?


A) Chief knowledge officer (CKO)
B) Chief privacy officer (CPO)
C) Chief technology officer (CTO)
D) Chief information officer (CIO)

E) B) and C)
F) All of the above

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Scott Brenner is the CIO of Knight Industries. Which of the following does not describe his primary responsibilities?


A) Manage and defend intellectual property, copyrights, and patents.
B) Oversee all the uses of information technology.
C) Ensure the strategic alignment of MIS with business goals and objectives.
D) Have tremendous insight into the capabilities of MIS.

E) B) and C)
F) None of the above

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Which of the below represents an internal KPI that indicates the earning power of a project?


A) Market share
B) Return on intelligent
C) Sensitivity analysis
D) Return on investment

E) B) and C)
F) A) and D)

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Which of the below statements is accurate?


A) Key performance indicators can have no more than four critical success factors.
B) Critical success factors can have no more than four key performance indicators.
C) Key performance indicators can have several critical success factors.
D) Critical success factors can have several key performance indicators.

E) C) and D)
F) A) and B)

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What is the difference between existing MIS workplace knowledge and the knowledge required to fulfill business goals and strategies?


A) Off-site training
B) MIS skills gap
C) Social recruiting
D) Information security

E) A) and B)
F) All of the above

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Which role within a company is responsible for overseeing all uses of information technology and ensuring that MIS strategic aligns with business goals and objectives?


A) Chief knowledge officer (CKO)
B) Chief privacy officer (CPO)
C) Chief information officer (CIO)
D) Chief security officer (CSO)

E) All of the above
F) C) and D)

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Who is responsible for 1) overseeing all uses of MIS and 2) ensuring that MIS strategically aligns with business goals and objectives?


A) Chief information officer (CIO) .
B) Chief data officer (CDO) .
C) Chief privacy officer (CPO) .
D) Chief knowledge officer (CKO) .

E) A) and B)
F) None of the above

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According to Fast Company magazine, chief user experience officer is a new executive level we might see created over the next decade. Which of the following includes the roles and responsibilities of this officer?


A) Manage and defend intellectual property, copyrights, and patents
B) Determines if a person or business process can be replaced by a robot or software
C) Create the optimal relationship between user and technology
D) Ensure the ethical and legal use of information within an organization

E) A) and B)
F) None of the above

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Which of the following would efficiency MIS metrics measure?


A) Response time
B) System availability
C) Transaction speed
D) All of these

E) A) and D)
F) B) and C)

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Many CPOs are lawyers by training, enabling them to understand the often complex legal issues surrounding the use of information.

A) True
B) False

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What type of measurement is using market share as a KPI?


A) Fuzzy logic measurement
B) External measurement
C) Neural network measurement
D) Internal measurement

E) A) and B)
F) A) and C)

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